Terms and Conditions
Whitstable Dog Training
Welcome to Whitstable Dog Training! By using our services, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use our services.
1. General
1.1 These terms and conditions apply to all services provided by Whitstable Dog Training ("Company", "we", "us", "our").
1.2 We reserve the right to update or change these terms and conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new terms and conditions.
2. Services
2.1 Whitstable Dog Training provides a range of dog training services including, but not limited to, group classes, private lessons, and behavior consultations.
2.2 We make every effort to ensure the safety and well-being of your dog during our training sessions. However, we cannot be held responsible for any injury, loss, or damage to your dog or property while using our services.
3. Booking and Payment
3.1 All services must be booked in advance. Bookings can be made through our website, by phone, or in person.
3.2 Payment for services must be made at the time of booking unless otherwise agreed. We accept cash, credit/debit cards, and other forms of electronic payment.
3.3 Prices for our services are subject to change without notice. However, prices for booked and confirmed services will not change.
4. Cancellations and Refunds
4.1 If you need to cancel or reschedule a booking, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
4.2 Refunds for cancelled services will be provided at our discretion.
5. Client Responsibilities
5.1 You are responsible for providing accurate and complete information about your dog, including any medical conditions, behavioral issues, or special requirements.
5.2 You must ensure that your dog is up-to-date with vaccinations and in good health before attending training sessions.
5.3 You agree to follow our instructions and guidelines during training sessions and to practice the techniques and exercises with your dog between sessions.
6. Liability
6.1 Whitstable Dog Training shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.
6.2 In no event shall our aggregate liability for all claims related to our services exceed the amount paid by you for the services in question.
7. Privacy
7.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
8. Governing Law
8.1 These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Whitstable Dog Training operates.
8.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
9. Contact Us
If you have any questions about these terms and conditions, please contact us at: ben@whitstabledogtraining.com
Thank you for choosing Whitstable Dog Training. We look forward to working with you and your dog!